Donation Guidelines

All donation pick-ups and drop-offs are subject to ReStore staff approval. Below are guidelines for items we typically accept.

For more info on donations or to schedule a donation pickup at your home or business, please email donations@habitatcd.org.

Additional donation guidelines

While the ReStore does its best to pre-screen all donations through the scheduling process, there are times when upon donation we may be unable to accept certain items. We understand that this can be an inconvenience on the rare occasions that this occurs. We appreciate your interest in donating, but when we accept items that we cannot resell, it ends up costing us money.

A list of common items that we are unable to accept is below, but please note that all decisions are made at the discretion of our experienced staff members.

  • Ripped, stained, soiled or worn upholstered furniture or furniture from a home with pets and/or smokers- upholstered furniture is the most commonly donated item we receive and this requires us to be very selective in what we accept.

  • Bedding of any kind, including sleeper sofas and futon mattresses. We are not licensed with NYS to accept these items for resale.

  • Most particle board, prefab, cardboard-backed, and build-at-home furniture. These items do not hold up well for our purposes due to the number of times we need to move an item from pickup to resale to delivery.

  • Broken furniture. We do not have the capacity to repair broken items.

  • Entertainment centers. Due to changes in technology, there is a excess of available entertainment centers without a corresponding demand for them on the resale market.

  • Anything that we know we will have to immediately throw away. Due to the high cost of disposal, these items end up costing us money instead of supporting our cause.

We ask that you please understand these guidelines and to please refrain from pressuring our hardworking and respectful drivers from accepting items they are not allowed to take. These guidelines are created and handed down to them by the management staff, and they are not allowed to make exceptions. If you ever feel that an item has been wrongfully turned down, or if you have any further questions about these guidelines, please feel free to contact our ReStore Director at 275-6638 ext. 103. Thank you for your donations, as well as your patience and understanding regarding these matters.

DONATION SUGGESTION

If we don’t accept your item for donation, try selling items through an online platform, like Facebook Marketplace or Craigslist, and donate your sales to Habitat.

The money raised by Habitat ReStores helps local families build a decent and affordable place to call home. When the items you donate to ReStore are sold, the money helps families achieve the strength, stability and independence they need to build a better future.

The Habitat ReStore accepts items that have a track record of resale in our store. This means that we are not able to accept all items, even those that appear to be in good condition. Our priority is raising funds to support Habitat’s home construction and neighborhood revitalization work in the Capital District. We are grateful for every donor, customer and volunteer that fuels the ReStore’s success.